Ms. Kyle performed extremely valuable services for us following Hurricane Harvey and was very instrumental in our securing additional settlement funds based on losses we incurred which were not adequately covered by insurance. She was also extremely helpful in our dealings with flood mitigation contractors who failed to live up to their promises. Not only was she highly competent and efficient in all her dealings on our behalf, but she was very understanding and supportive of our situation and the many dilemmas we faced, and was able to put herself in our shoes to anticipate questions we didn't even know we needed to ask. Her knowledge of and experience with the entire settlement process was invaluable and her guidance and advice was spot-on in terms of maneuvering us through the Byzantine maze involving the FEMA adjusters, our insurance company, the settlement calculations, and all the accompanying and confusing terminology and insurance-speak. We were extremely pleased with the service she provided us and would recommend her highly and without question to anyone in need of this sort of assistance.